Trainee MS Service Engineer

Job Title:

Trainee MS Service Engineer


Woking – but must be willing to travel at short notice


As a growing business, we are looking to recruit a customer focused Trainee Service Engineer responsible for the service, repair, general maintenance and training of our miniature Mass Spectrometer product at customer sites. You will receive full product training and support from senior management as you develop your knowledge and skills. Initially, you will be based in the Final test laboratory learning about the product and troubleshooting techniques. You will be needed to travel nationwide and abroad; sometimes at short notice

Field Duties:

After your initial training, your field duties will include:-

Instrument Installation & training including

  • Basic operator training
  • User maintenance
  • Use of software
  • Call-qualification which customers
  • Breakdown callouts
  • Preventative Service Visits
  • Phone support to customers and colleagues
  • OEM training & Support
  • In-House repair
  • Support to final test when needed
  • Other reasonable tasks/duties from time to time

Your Background:

To be considered for this post you should have previous experience either as a laboratory technician or scientist with experience of using Liquid Chromatography (‘LC’), and mass spectrometry systems. Ideally you will be educated with an HNC, HND or BSc in a life science discipline, have a full clean driving license and a valid passport. You should be able to communicate effectively at all levels with external customers and internal departments. The Benefits: In return the successful applicant will benefit from first class product training, recognized by the industry, which will run on an ongoing basis as new products are introduced. The role comes with a competitive remuneration package, life assurance cover and personal pension

About Microsaic Systems plc

Microsaic Systems plc (AIM: MSYS) is a high technology company developing chip-based, bench-top and point-of-analysis mass spectrometry (“MS”) instruments that are designed to improve the efficiency of pharmaceutical R&D and manufacturing. The Company is working with established global life science companies to co-develop new solutions to improve productivity in the development of small molecule and novel biologic (peptides, antibodies) medicines. MS is a powerful method of analysis to enable earlier decision making relating to product identification, purity and bioactivity, and is the analytical technique of choice for biochemists across many industry sectors.

Microsaic’s core product, the 4500 MiD®, is a robust and compact MS system, retaining the functionality of larger conventional MS systems, is easier to use by non-specialists, consumes less energy and has lower running costs. For more information, please go to


Microsaic operates a strict policy of not accepting unsolicited CVs from recruitment agents. Microsaic will only pay a fee for candidates submitted or
presented and placed within the organisation where there is a signed agreement in place between Microsaic and the recruitment partner prior to the resume/CV submission through Microsaic’s talent acquisition process. In the case of candidate(s) submitted or presented to Microsaic by a recruiter or agency without a signed agreement, Microsaic explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Microsaic operates a strict preferred supplier lists (PSL’s) for Recruitment Partners supplying permanent or temporary staff. We do not have any plans to review our PSL in view of recruitment agencies.

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Be advised that Microsaic does not accept cold calling as a form of expressing an interest in being considered for future PSL reviews.